Established in 1994, we have evolved from a call centre into an all embracing 24-hour a day, seven days a week, full service contact and communication centre. Today we are recognised as one of the fastest growing telebusinesses with a sound blend of people skills, advanced technology infrastructure and full web enablement

 

Message Link is open to take your calls 24 hours a day, 365 days a year.

Using our wide range of telephone inbound services couldn't be easier.  We supply you with a number to divert your calls to and we answer your calls as your business, or any other way you instruct us to.

No problem !  We can provide easy step by step instructions on how to transfer your calls.

The number we give you to divert your calls to is preset to show a 3 digit code on the operators telephone.  Using this the operator access the specific details for your company using our in house agent system.  Your details will include greeting scripts, call scripts, and any other information or instructions needed to answer and deal with your customers calls to the highest possible level.

As the calls are diverted seamlessly, your customers will not know they are not speaking to your office directly.  They will of course also receive the same high quality service they are used to when dealing with your company or organisation.  Most of our customers consider Message Link simply as another branch of their company.