Answer and action requests for emergency medical assistance outside of normal surgery times

Ensure your patients enjoy the same quality of service they get when calling their surgery by using Message Link's Doctors Answering Service.

Providing an emergency answering service for Doctors Surgeries outside of the normal practice hours.  Patients requiring attention from the on call doctor can leave their details with our experienced operators.  This information is then conveyed to the doctor using his preferred method so the patient can call back.

Patients or callers not requiring emergency attention can be directed to call back when the surgery is open, or something else as specified by the individual surgery.

All calls and actions are noted and stored on our servers, for traceability and future use if required.

Message Link has many years experience in this field, and has developed excellent call routines and patient service skills.

For more information please contact us