Many customers when confronted with an answering machine will hang up for a variety of reasons.  Make sure you never miss a caller or message by taking advantage of our call answering and message taking service.

The first point of contact is absolutely critical, your customers will appreciate speaking to a 'human' on the other end of the telephone, and are more likely to respond positively.

When you are busy, or out of the office, your telephone calls will be answered promptly and politely by one of our fully trained operators using the greeting you specified.  Should the caller wish to leave a message in the format you request they can do so which can be sent to you via various means.

All messages are kept on file for your convenience, and can be resent if needed.

KEY POINTS

• Maintain a telephone presence when you are out of the office or too busy to answer the calls
• Customers are greeted in a professional manner as they would be by you and your staff
• Record of messages taken for referral to at a later date

HOW YOU CAN RECEIVE YOUR MESSAGES

• Fax
• Email
• SMS
• Combination of the above